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Guest Speaker: Rev. Laurie Hendren, SsD, MPH, BA, BSN, RN

Working 30 years as a registered nurse, Laurie’s experience and expertise includes not only caring for patients but in identifying opportunities at hospitals to help improve clinical quality and process outcomes. Laurie works closely with her stakeholders – supporting hospitals across the country in providing quality analyses and tangible solutions to achieve improved outcomes.
Laurie’s consultative experience includes working side-by-side with healthcare and data executives, the clinical suite, and support staff – all to improve and increase an organization’s effectiveness and enable them to achieve strategic goals for the delivery of care, reduce costs, and improve the safety and healthcare experience for patients, staff, and providers alike.
In addition, she has been responsible for numerous chapters in preparation of Joint Commission Surveys as well as Conditions of Participation chapters for CMS. She also has experience with more than 20 onsite surveys including
face-to-face interviews and sentinel event responses with the Joint Commission, CMS State, CARF, FDA, CDC, and CLIA.

Her progressive clinical experience includes working in community hospitals, trauma centers, teaching facilities, long-term care and in the outpatient setting, giving her a “boots on the ground” understanding of healthcare
workflow processes including – but not limited to – inpatient and outpatient transitions of care, patient safety issues, and end-of-life care. She has worked in a myriad of divisions including Med/Surg, Cardiac and Trauma ICU,
Quality, Infection Prevention and Hospice, and even providing bedside care on the Covid Team.

Laurie earned a doctorate in spiritual studies from Emerson Theological Institute and a Master’s degree in Public Health from Des Moines University College of Osteopathic Medicine. In addition, Laurie has published four articles
in Managing Infection Control and Infection Control Today and has had six abstracts presented at the Society for Healthcare Epidemiology of America National Conventions. She has taught courses at three universities, both the
undergraduate and graduate level, covering topics such as Women’s Health, Global Health, Fundamentals of Outbreak Investigation, and Epidemiology. She has been a licensed prayer practitioner with Centers for Spiritual
Living for 10 years and she is certified in Meditation and Mindfulness teaching. Originally from Upstate New York, she currently resides in Colorado with her fiancé, Steve, and her cat, Layla.